Patient Support Specialist
Ophelia
Posted 4 weeks ago
About this role
As a Patient Support Specialist Care Coordinator you will work directly with patients to remove barriers to care throughout the lifecycle of the patient journey. In this role, you will follow defined processes and protocols that ensure our patients receive consistent, high-quality care. You will engage directly with Ophelia patients providing support across a wide range of areas including timely access to medication by investigating and solving prescription barriers, patient advocacy with pharmacies, obtaining prior authorizations from a patient's health insurance plan, collecting required documentation to allow members of Ophelia's clinical team to coordinate care with external health care providers and providing quality referrals. Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity.
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